Introducing the most effective support ticketing system for WordPress. Need to provide superfast, reliable, and efficient customer support? Fluent Support got your back.
With Fluent Support, you can get complete support solutions, including a shared inbox and internal notes for team collaboration, detailed reports with charts, analytics, advanced search, and powerful sorting and filtering. Quickly reply to tickets with our fast-loading dashboard. Take advantage of all the integrations and professional features for an affordable price!
Fluent Support comes with all the features you need in a support system. This plugin is built with the modern tech-specs so it loads fast and helps make your support more efficient.
- Tracking Response Delay – Track tickets with the highest waiting time to deliver solutions ASAP.
- Custom Email Notifications – Automatic emails at pre-specified events with customized information
- Custom Management – Users and agents can create tickets with tags, products and priority
- Agent Management – Provide agents more flexibility and more control for admins
- Team Performance – Visual reports on tickets, resolve and response statistics
- Individual Reports – Detailed performance stats for every agent in your team
Fluent Support can reduce your time managing your support staff. This tool is packed with all the features your support agents need. Now you can focus on other activities since support takes less time.
Automate workflow based on conditions
Trigger actions based on the user’s activities. Set in advance automated tasks based on users’ submitted tickets. This way, you can design an efficient workflow to automate a lot of tasks.
Know your users to provide better support
You can take care of your customers with more attention. Fluent Support shows your customer’s details alongside a ticket. Now you can get an overview of their purchase history, LMS progress, or CRM profile.
Fluent Support smoothly integrates with popular e-commerce, membership, CRM, and LMS apps. Respond to customers faster with Telegram, Slack, and Discord.