Running a business can be challenging, especially when it comes to managing customer support across various platforms. Hyversa simplifies this process, offering an all-in-one messaging and support platform that includes live chat, chatbots, FAQs, video tutorials, and a professional CRM to streamline lead capture and follow-ups.
Hyversa is designed to suit businesses of all sizes and industries, making it easier than ever to deliver exceptional customer service.
ALL-In-One Widget: Live Chat, FAQ, ChatBot, Video Tutorials & CRM
Say goodbye to juggling multiple tabs for customer inquiries. Hyversa’s all-in-one widget combines live chat, FAQ, chatbot, video tutorials, and CRM, streamlining your customer service process and enhancing your ability to manage and convert leads.
With Hyversa, you can deliver fast, effective customer service that will impress your customers and improve your business outcomes.
Powerful, Straightforward Features
- Real-Time Live Chat: Engage with your leads instantly and effectively to boost conversion rates.
- Video Tutorials: Easily add training videos via YouTube or Vimeo to help answer customer questions.
- User-Friendly FAQ: A concise and simple FAQ section guarantees your customers find the answers they need quickly.
- Drag-and-Drop Chatbot Builder: Customize chatbots to align with your business workflows and customer needs.
- Professional CRM (Pro Plan): Capture leads seamlessly and manage customer data efficiently.
- Al-Powered Tools (Pro Plan): Utilize Al Summarize, Al Write, and AI Respond to enhance your customer support capabilities.
Powerful AI-driven features added
1. Al Write: Crafting Perfect Responses Instantly
Our new “Al Write” feature is a game-changer for support agents. With Al Write, responding to frequently asked questions has never been easier or more accurate.
This tool leverages advanced Al technology to quickly summarize points into well-crafted sentences, ensuring each response is free from spelling mistakes and grammatical errors.
Now, your team can focus more on solving problems and less on typing out responses, boosting efficiency and customer satisfaction.
2. AI Reply: Intelligent, Time-Saving Responses
Say goodbye to the time-consuming task of drafting responses. “AI Reply” is here to assist by generating thoughtful, contextually accurate replies to customer inquiries in seconds.
Whether it’s a complex query or a simple request, Al Reply understands the essence of the customer’s question and crafts a suitable response that upholds your company’s voice and quality standards.
This not only speeds up the interaction but also ensures consistency across all customer communications.
3. Al Summarize: Keeping You Informed Effortlessly
With “Al Summarize,” we take the convenience one step further. This feature provides a succinct summary of entire chat transcripts, which can then be sent directly to your email.
Whether you need to review the details later or keep a record for quality assurance, Al Summarize ensures that you have all the necessary information at your fingertips, without having to sift through lengthy chat histories.
Why These Features Matter
These enhancements are designed with your productivity in mind. By integrating Al capabilities into Hyversa, we aim to not only improve the accuracy and speed of your service interactions but also to elevate the overall customer experience.
These tools are easy to use and can be seamlessly integrated into your existing workflows, making adoption smooth and simple.
