Video Service Desk 1

Video Service Desk

Live Voice and Video Chat Button For Your Website Visitors To Call You.

Lifetime Deals
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Struggling with your Customer Support? Want to make more money by retaining your customers and clients? 📺 Live Voice and Video Chat Button For Your Website Visitors To Call You!

$149
$10000
View all plans Visit site »

A no-coding-needed, pluggable button similar to the one found on the bottom-right corner of this page. With added features like file sharing & screen sharing.

TLDR;
  • Drive more business by converting web visitors into customers and retaining them forever.
  • Your company’s logo and brand colours will be on display with the Video Service Desk. You can customize everything from position, size of button text to ensure it matches what you need!
  • Dynamic contact forms allow you to capture all the necessary information for your business, no matter if you are online or not.
  • Powerful Admin Controls: join an ongoing meeting for qu

Get phone call notifications that seamlessly convert into video calls with just one tap.

Get email notifications for all calls and monitor the calls and agent status within the dashboard.

If you a miss a call, the customer will be asked for a preferred call back date and time when you can call them back and close the deal!

  1. Cannot be in front of your computer all the time.
  2. Missed calls from customers
  3. Screen sharing, chat bots and whiteboard not at a same place.
  4. Single routing
  1. Unlimited audio and HD video calling
  2. Unlimited file sharing and video sharing
  3. Screen sharing, whiteboard, chat, polls, raise a hand, emojis, and reactions
  4. Route calls from multiple websites
  5. Access to the admin dashboard and mobile apps
  6. Optional video recording and cloud storage at $0.01 per recorded minute
  1. Custom Contact Forms
  2. Intelligent Call Routing
  3. Call Notifications on Your Smartphone
  4. In Call Note Taking
  5. Agents Realtime Monitoring
  6. Powerful Admin Controls

Plans & Pricing

Lifetime Access
$149
$10000
Save $9851 (98.5%)
  • Lifetime access to Video Service Desk Plan
  • Call Notifications on Your Smartphone
  • Custom Contact Forms
  • Agents Realtime Monitoring
  • Powerful Admin Controls
  • Access to the admin dashboard and mobile apps
  • Screen sharing, whiteboard, chat, polls, raise a hand, emojis, and reactions
  • Route calls from multiple websites
  • Unlimited file sharing and video sharing
  • Unlimited audio and HD video calling
Annual/Agent
$59
$99.99
Save $40.99 (41%)
  • Call Notifications on Your Smartphone
  • Custom Contact Forms
  • Agents Realtime Monitoring
  • Powerful Admin Controls
  • Access to the admin dashboard and mobile apps
  • Screen sharing, whiteboard, chat, polls, raise a hand, emojis, and reactions
  • Route calls from multiple websites
  • Unlimited file sharing and video sharing
  • Unlimited audio and HD video calling

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Frequently Asked Questions

How do we differentiate ourselves from our best competitors?

No one is providing the following features: • Custom Contact Forms • Intelligent Call Routing • Call Notifications on Your Smartphone • In Call Note Taking • Agents Realtime Monitoring • Powerful Admin Controls

How Does Video Service Desk Works?

Signup Using the Code Provided By The Pitch Ground We will set up the account for you as per your needs and provide you with a tiny piece of code. You can place it in all or specific pages of your website. That’s it! You can control further settings from the dashboard. Also we can guide you if your developer is not available to add the button to your website.

What is an agent? And How It Works?

An agent is any person (yourself or someone from your team) who will answer the calls originating from any page of your website and will provide the relevant information to the customer.

Why do I might need multiple agents for a single website?

While one agent can answer unlimited calls, if the agent is busy attending one call, you might need the call to be attended by another agent.

How would the customers know if we are unavailable or busy?

Once a customer submits details in the contact form, you can display a custom message saying you are busy attending other customers or mentioning your specific business hours.

What if my team or customers do not want to switch on video?

That is absolutely fine. Calls start as audio only and video turned OFF for everyone. You can continue the call as an audio call and switching to video is optional. You could still make use of all these features and the customer never needs to dial a phone number or use other channels to talk to you.

I have more than one website. Do I need multiple agents?

No. With Video Service Desk, one agent login can support incoming calls from all of your websites. The call notification will also display that the call is originating from which website.

Will Video Service Desk logo be visible to my customers?

No. And you can even customise the look and feel and the position of the button to match that of your website so that it looks like a part of your website and not like a plugin.

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