Make your customers more engaged and increase customer lifetime value by allowing them to connect, collaborate, and share ideas.
- Organize discussions in public, private, or secret spaces.
- You should be able to have topics and tags for discussion.
- Individual moderators should be assigned roles and responsibilities
- Reply to posts and comment on them
- Post and comment pinned
With ThriveDesk’s Reporting tool, you can make data-driven decisions to support and delight your customers.
- A conversation report
- Satisfaction score
- Performance of the company
ThriveDesk Lifetime Deal Features Overview:
- Work together faster with your team by managing all customer support conversations in a single inbox.
- You can provide effective support through live chat, email, knowledge base, and community forums.
- Answer common customer questions by using the knowledge base or saved email responses.
- SaaS, WordPress startups, eCommerce, or any type of B2B/B2C company.